In this post, Nicholas Carr asserts that software will have to eventually reach Bell telco levels of reliability.  I agree with this argument and believes it applies to almost all businesses.  Disciplined focus on process management is the only sure-fire way to attaining this standard of reliability (also known as five nines (99.999+%).
 
With software forming [...]

A VC known as Fred Wilson shares his perspective on the current "tower of babble" that has been created by online music distributors with their competing formats, playlists, etc.  I share his view.  Just think how easy it is to send a file list, which
most players autogenerate anyway, to your friends and family with
a [...]